Privacy Policy

Privacy Policy – Gilliou BV

This Privacy Policy explains how Gilliou BV collects, uses, shares, and protects your personal data when you use our website, purchase products, or participate in our Partner Program.

Gilliou BV Prinses Maximastraat 11 2676DZ Maasdijk The Netherlands KvK: 99873826 VAT: NL869168332B01 Email: [email protected]

Gilliou BV is the data controller responsible for the processing of your personal data.

1. What data we collect

We collect personal data depending on your interaction with our platform:

• Account data: Name, email address, phone number, billing and shipping address, login details
• Order data: Purchase history, payment status (no full card details stored)
• Partner data: Affiliate/IBO activity, referrals, commissions, performance data
• KYC data: Identity documents, address verification and related compliance data (where required for payouts)
• Technical data: IP address, device type, browser, cookies and usage data
• Communication data: Emails, support tickets, chat messages

2. How we use your data

We process your data for the following purposes:

• To process orders and deliver products
• To manage your account and Partner status
• To calculate and process commissions and payments
• To perform identity verification (KYC) where required
• To provide customer support
• To improve our website and services
• To send service-related and marketing communications (where permitted)
• To comply with legal obligations and prevent fraud

3. Legal basis for processing

We process personal data based on the following legal grounds:

• Contractual necessity: to provide products and services
• Legal obligation: tax, accounting and compliance requirements
• Legitimate interest: fraud prevention, platform security and business operations
• Consent: marketing communications and cookies where required

4. Sharing your data

We may share your data with trusted third parties, including:

• Payment providers and financial service providers
• Logistics and delivery partners
• IT, hosting and software providers
• Affiliate and back-office system providers
• Legal and regulatory authorities when required

We do not sell your personal data.

5. International data transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

6. Data retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law.

This may include retention for:

• Legal and tax obligations
• Dispute resolution and enforcement of agreements
• Fraud prevention and compliance monitoring

7. Your rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, contact us at [email protected].

You also have the right to lodge a complaint with a supervisory authority.

8. Cookies and tracking

We use cookies and similar technologies to improve user experience and analyze website usage.

For more details, please see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

11. Contact

For any questions regarding this Privacy Policy:

Gilliou BV Prinses Maximastraat 11 2676DZ Maasdijk The Netherlands KvK: 99873826 VAT: NL869168332B01 Email: [email protected]